Insert Tips
- Do you have a Slim Line™ tip?
- Do you have an Ultra-Thin™ or Xtra-Thin™ tip?
- Can the inserts I send in be changed to Slim Line™ styles or right/left tips?
- With which types of scaler units are Tony Riso Company tips compatible?
Ultrasonic Inserts
- Why should I have my ultrasonic inserts rebuilt? How do you determine when an ultrasonic insert should be rebuilt?
- What are the benefits of rebuilding my ultrasonic inserts at Tony Riso Company?
- What is the difference between rebuilding and re-tipping my ultrasonic insert?
- Some companies say inserts cannot be rebuilt. Why?
- Which type of ultrasonic inserts can be rebuilt?
- Which type of magnetostrictive insert do you recommend and why?
- What is the difference between the 25K and 30K insert?
- What is the advantage of the Tony Riso TIS implant scaler over the competition?
- How do I send you my ultrasonic inserts for rebuilding?
- What happens to my insert when I send it in to be rebuilt?
- After you use all the salvageable parts from my old insert, what happens with the rest?
- How long will it take to repair my insert?
Ultrasonic Scalers
- What kind of ultrasonic scaler units can Tony Riso Company repair?
- When we send a scaler unit for repair, what happens?
- Why should I have my Air-Polishing nozzle rebuilt?
- How will your repair affect my warranty? Does the Tony Riso Company warranty any of its work?
- What is the best way to ship my ultrasonic scaler unit to Tony Riso Company for repair?
Other
- What are Tony Riso Company’s warranty policies?
- Does Tony Riso Company have a short or long term rental program?
- What days are you open?
- We are closing the office for a vacation period. Can you fix our ultrasonics while we are gone?
- How does Tony Riso Company support Dental and Dental Hygiene education and advancement?
- How does one become a Tony Riso Dealer?
Insert Tips
Our Tony Riso 100 is identical in taper and performance to the Slim Line™ tip or After-Five™. It comes in either the P-style (external water conduit) or IF-style (internal water conduit).
Do you have an Ultra-Thin™ or Xtra-Thin tip?
Our Xtra-Thin Tip insert, the 1000, either P-style or IF-style, is available in both 25K and 30K configurations. These inserts are superior for sub-gingival scaling where the tip thickness affects patient comfort. By using the Xtra-ThinTip, the operator can accomplish more scaling before the patient becomes intolerant. The biggest application is with fiber-optic visualization to assist the operator in identifying the calculus on the root surface (Perioscopy).
Can the inserts I send in be changed to Slim Line™ styles or right/left tips?
You receive a new tip when you order a rebuilt insert. Because of this we allow you to order a P-style or IF-style insert, universal, right or left, no matter what type of insert you send in.
With which types of scaler units are Tony Riso Company tips compatible?
Tony Riso Company tips are compatible with all magnetostrictive ultrasonic scaler unit including:
Dentsply/Cavitron®, Parkell®, Sonatron®, Southeast Instruments® and many others.
Why should I have my ultrasonic inserts rebuilt?
There are a number of reasons, among which are:
1.Patient comfort: Working on a patient with a compromised tip may cause increased dental abrasion and a more painful experience for the patient.
2. Less work: A compromised tip means a longer, more difficult procedure for you.
3. Environmental benefits: Recycling materials that would otherwise wind up in a landfill.
4.Cost!: A rebuilt insert enables you to extend the life of your equipment resulting in lower costs to you.
How do you determine when an ultrasonic insert should be rebuilt?
According to Renée Marchant-Turner, R.D.H., compare it to an unused reference insert or card that is kept exclusively for this purpose.
If an insert is 1 mm shorter than an unused tip, it is 25% less efficient.
If it is 2 mm shorter, then it is 50% less efficient.
What are the benefits of rebuilding my ultrasonic inserts at Tony Riso Company?
Quality Work: We are America’s largest, most experienced dental insert salvaging operation.
Monetary Savings: You are essentially receiving a good-as-new insert at a 30%-50% discount.
What is the difference between rebuilding and re-tipping my ultrasonic insert?
At Tony Riso Company we both rebuild and re-tip. Certain inserts only lend themselves to re-tipping. Tony Riso Company rebuilds the insert from the stack to the new tip for superior scaling. Then these inserts are tested and inspected so you can be assured your insert is as good-as-new.
Some companies say inserts cannot be rebuilt. Why?
These companies want to sell you a new insert every time. Tony Riso Company has been rebuilding ultrasonic inserts for more than 20 years and has over 6,500 satisfied customers.
Which type of ultrasonic inserts can be rebuilt?
All P-style (external water conduit) ultrasonic inserts can be rebuilt like new. Inserts with plastic resin
handles will be rebuilt with a Tony Riso plastic insert grip IF-style (internal water conduit). Because of proprietary technology, we re-tip H-F Swivel and DD LED lighted inserts.
Which type of magnetostrictive insert do you recommend and why?
We recommend the P-style over the IF-style for most usage. The P-style is the older of the instruments and thus has the longest history of function. We speak only for our P-style which is made exclusively of surgical stainless steel to give it the greatest durability.
The P-style (external water conduit) insert is designed with an external water flow tube. It’s irrigation is delivered closer to the tip, giving you a potentially more focused flow. This is one of the reasons the P-style is greatly preferred by periodontists in their practice. It is made with long lasting stainless steel
parts that can be salvaged and re-used multiple times. Thus, the P-style is the ”greener” of the two styles.
The IF-style (internal water conduit) insert has an internal water flow tube encased within a plastic resin handle. Not only is plastic naturally not as sturdy as stainless steel, the IF-style plastic resin handle is rarely re-usable and cannot be recycled.
Our experience as the largest re-builder of inserts, suggests that P-style inserts have approximately two re-builds in them, while the IF-style has less than one re-build. The P-style gives you greater value/credit in a salvage operation, where the insert is re-built, making it the more valuable instrument. That is the basis for the pricing of our re-built inserts.
Additionally, re-built inserts are built to manufacturers’ new insert specifications in many configurations and carry the same warranty as a new insert.
What is the difference between 25K and 30K insert?
While both operate on the same magnetostrictive principle and perform similarly, 25K stacks at 4 inches,
are longer than 30K stacks at 3.25 inches. Because of the additional length, the 25K inserts have a longer excursion at the tip resulting in a smoother stroke. The 30K inserts are newer, introduced around 1987.
Here is a side by side comparison.
What is the advantage of the Tony Riso TIS implant scaler over the competition?
The Tony Riso TIS insert has several advantages:
1. It is built on a P-style base, which is more durable than an internal water flow base.
2. Our TIS comes in either 25k or 30k configurations. Others come in 30k only.
3. The TIS prophy tip is screwed onto the insert. Others have a “push-on” attachment. The threads of the TIS provide a more secure fastening than the short nail. Separation of the tip from the insert can cause a range of problems from severe in patients with compromised reflexes and swallowing, to just plain
embarrassing.
4. The TIS prophy tip is reusable, after sterilization, with a number of patients. The competition
instructs you to use a new tip with every patient. Thus, the TIS is the least expensive insert to use because of the smaller costs of disposables.
5. If your TIS scaler insert becomes damaged or misshapened over time, the Tony Riso Company will rebuild it for a fee that is a fraction of the cost of a new one. The only recourse with other companies is to purchase a brand new insert. This is another reason the Tony Riso TIS has a lower cost of use.
How do I send you my ultrasonic inserts for rebuilding?
1. Sterilize your inserts in your usual pouches.
2. Without opening them, place the sterilized pouch in a padded envelope or sturdy box so that the tips do not poke through the package and potentially hurt someone.
3. Include a completed Repair/Order form that may be downloaded from this site.
4. We recommend shipping your package via UPS, FedEx or U.S. Mail, making use of their tracking capabilities. These carriers also offer insurance to be purchased at your discretion.
What happens to my insert when I send it in to be rebuilt?
Our multi-step service completely rehabilitates your insert.
1. Your package is received and inventoried.
2. Each piece of equipment is completely disassembled. If it is a P-style (external water conduit) Scaler unit, there are nuts and a water tube. If an IF-style (internal water conduit) Scaler unit, there is a plastic grip.
3. The original stack is tested for its functional response. If it responds within the acceptable limits for a new stack, it is refurbished. If it falls short of the acceptable response standards for new stacks, the stack is discarded and replaced with another.
4. The metal nuts are inspected, cleaned and re-inspected and reused or replaced as necessary.
5. If a P-style, the external water conduit will be replaced with a surgical steel conduit. Our high quality steel resists bending and misalignment minimizing the need for adjustments.
6. Your inset is rebuilt & re-tipped using a mixture of new tips, o-rings, water tubes, bodies and plastic
handles and recycled components.
7. Your newly refurbished insert is then shipped back to you, as good-as-new.
After you use all the salvageable parts from my old insert, what happens with the rest?
The nickel components (stacks) and all the stainless steel parts that are not usable are sent to a metal salvage company for re-entry into the industrial metals stream. The rubber and plastics have no value to anyone and are the only parts that enter the waste stream. When you send your old inserts to the Tony Riso Company you are assured that we use the most ecologically friendly processes available.
How long will it take to repair my insert?
Typically, after your insert is received and inventoried, it will be repaired and shipped back to you within
24 hours.
Ultrasonic Scalers
What kind of ultrasonic scaler units can Tony Riso Company repair?
Our inventory of hard to locate parts allows us to repair all ‘Cavitron®’ type scaler units. We specialize in Prophy-Jet® and Cavi-Jet® repairs.
When we send a scaler unit for repair, what happens?
Regardless of your complaint, we subject your scaler unit to a comprehensive inspection to identify potential problems before they cause a failure. These include: the electronic circuit board, electronic control and connection inspection; inspection to manufacturer’s electronic parameters; inspection of solenoid valves and internal tubing; inspection of air conduction systems and inspection of air and water regulators for proper delivery pressure. We clean and maintain air-polishing systems, if present.
Why should I have my Air-Polishing nozzle rebuilt?
When you send us Cavitron Jet ® air-polishing nozzles we clean, de-gunk and rebuild them with components equal or better than the original materials. You can save half the price of a new nozzle. Our nozzles have a six month warranty and should last much longer. Use any standard Dental Office sterilization procedure for these.
How will your repair affect my warranty? Does Tony Riso Company warranty any of its work?
Any equipment still under the manufacturer’s warranty should be serviced by the manufacturer. Yes, Tony Riso Company warrants all scaler repairs for six months, all Prophy-Jet® and Cavi-Jet® repairs for six months and all ultrasonic repairs for 90 days, including parts and labor.
What is the best way to ship my ultrasonic scaler unit to Tony Riso Company for repair?
Pack the scaler unit in a sturdy corrugated box with at least 2 inches of protective material (e.g. foam
peanuts, air bubbles or crumpled newspapers) all around the scaler unit. Include a completed Repair/Order form that may be downloaded from this site. We recommend shipping your package via UPS, FedEx or U.S. Mail, making use of their tracking capabilities. These carriers also offer insurance to be purchased at your discretion.
Other
What are Tony Riso Company’s warranty policies?
All Tony Riso Company products and work have a warranty. Specifically:
Inserts, new and rebuilt – 90 days
Air-Polishing nozzles – 90 days
Scaler unit repair items and labor – 180 days
Refurbished scaler units – 1 year
Model 25/30 Scaler – 2 years
Does Tony Riso Company have a short or long term rental program?
Yes, we do. If you need to rent a scaler unit or insert, we can provide to you them at a weekly or a monthly rate. For more information click here.
Every weekday when there is either private package delivery service (UPS, FedEx, etc.), or the U. S. Postal Service makes deliveries. Ordinarily we are closed weekends. If you wish to personally deliver something, please call to confirm that we will accept drop-offs that day.
We are closing the office for a vacation period. Can you fix our ultrasonics while we are gone?
Yes! All scaler units need periodic testing and maintenance. Send us your equipment and advanced permission as you are closing. We will have it back to your office in time for the practice re-opening
How does the Tony Riso Company support Dental and Dental Hygiene education and advancement?
The Tony Riso Company gladly supports dental education. For example, we have made capital gifts to the Tufts University School of Dental Medicine. We also support Dental Hygiene Programs with grants of equipment for training.
How does one become a Tony Riso Dealer?
To apply to become a Tony Riso Dealer, submit a completed Dealer Profile for review.
Your satisfaction is our highest priority.
